Warranty


Warranty

The customer must check the consignment thoroughly immediately upon receipt thereof. Obvious defects must be reported in writing within 8 days after receiving the goods.

If obvious defects are not reported at the latest within 8 days from receipt of goods, the goods shall be deemed approved with regard to these defects or the agreed range of application. Should the goods be defective, Yes for Winners is committed to remedy the defect or to deliver new, defect-free goods. The warranty is for a period of 24 months. However, after 6 months the customer must prove that the defect already existed at the time of handover. However, Yes for Winners is entitled to refuse the selected type of remedy, if this can be done only at disproportionate cost and if the other types of remedy would imply no significant disadvantages for the customer. If the remedy fails, the customer can withdraw from the contract or demand a reduction in price.

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